Terms & Conditions and Privacy Policy

Terms and Conditions

 

1. Introduction

 

These terms and conditions ("Terms") govern the use of our e-commerce website ("Website") and the purchase of our products. By using our Website, you accept these Terms in full. If you disagree with these Terms or any part of these Terms, you must not use our Website.

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2. Registration

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To make a purchase, you may need to register for an account on our Website. You must be at least 18 years of age to use our Website. By using our Website and agreeing to these Terms, you warrant and represent that you are at least 18 years of age.

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3. Products

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Our Website promotes a range of healthy roasted products, including Roasted Makhana and Jowar puffs ("Products"). We do not warrant that the Products will be constantly available or are suitable for your intended use.

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4. Pricing

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Prices for Products are quoted on our Website. The Website contains a large number of Products and it is always possible that some of the prices on the Website may be incorrect. We will verify prices as part of our sale procedures so that a Product's correct price will be stated when you pay for the Product.

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5. Payment

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Payment must be made upon the submission of your order. We may withhold the Products and/or cancel the contract between us if the price is not received from you in full in cleared funds.

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6. Delivery

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We will arrange for the Products to be delivered to the address for delivery indicated in your order. We will use reasonable endeavours to deliver Products on or before the date for delivery set out in our order confirmation or, if no date is set out in our order confirmation, within 7 days of the date of our order confirmation.

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7. Returns

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If you are not satisfied with any Product you have purchased from us, you may return the Product to us within 14 days of the date of purchase for a full refund, provided that you have taken reasonable care of the Product and it is returned to us in a sellable condition.

 

8. Limitations of Liability

 

Our liability in connection with any Product purchased through our Website is strictly limited to the purchase price of that Product. We will not be liable for any loss of income or revenue, loss of business, loss of profits or contracts, loss of anticipated savings, loss of data or waste of management or office time or for any indirect or consequential loss or damage of any kind however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.

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9. Variation

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We may revise these Terms from time to time. Revised Terms will apply to the use of our Website from the date of publication of the revised Terms on our Website.

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10. Law and Jurisdiction

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These Terms will be governed by and construed in accordance with the laws of the jurisdiction in which our company is located, and any disputes relating to these Terms will be subject to the exclusive jurisdiction of the courts of that jurisdiction.

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11. Intellectual Property

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All intellectual property rights in our Website and the content displayed on it, including but not limited to text, graphics, logos, images, and software, are owned by or licensed to us. You must not reproduce, distribute, modify, or use any of our intellectual property without our prior written consent.

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12. User Conduct

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When using our Website, you agree to abide by all applicable laws and regulations. You must not engage in any activity that may disrupt or interfere with the proper functioning of our Website or infringe upon the rights of others. This includes but is not limited to, transmitting any harmful or malicious code, engaging in unauthorized access or use of our systems, or attempting to collect or store the personal information of other users.

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13. Privacy Policy

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We are committed to protecting your privacy and handling your personal information in accordance with applicable data protection laws. Please refer to our Privacy Policy, which forms an integral part of these Terms, to understand how we collect, use, and disclose your personal information.

 

14. Indemnification

 

You agree to indemnify and hold us harmless from any claims, damages, losses, liabilities, costs, or expenses (including legal fees) arising out of or in connection with your use of our Website or our products, your violation of these Terms, or your violation of any rights of a third party.

 

15. Termination

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We reserve the right to suspend or terminate your access to our Website at any time, without prior notice or liability, for any reason, including but not limited to a breach of these Terms. Upon termination, your right to use our Website will immediately cease.

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16. Severability

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If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

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17. Entire Agreement

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These Terms constitute the entire agreement between you and us regarding the use of our Website and the purchase of our Products and supersede all prior agreements and understandings, whether written or oral.

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18. Waiver

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Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision.

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19. Amendments

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We reserve the right to modify or amend these Terms at any time. Any changes will be effective immediately upon posting on our Website. It is your responsibility to review these Terms periodically for any updates or changes.

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20. Our Details

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The full name of our company is Aurganic Foods. We have registered in India and our registered office is at G-6/2, MIDC, Chikalthana, Aurangabad, Maharashtra-431005. You can contact us by email at aurganicfoods@gmail.com.

 

By using our Website and purchasing our Products, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

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Privacy Policy for Aurganic Foods (India)

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At Aurganic Foods, we are committed to protecting the privacy and security of our customer's personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when using our e-commerce website. By accessing or using our website, you agree to the terms of this Privacy Policy.

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1. Information We Collect:

We may collect personal information from you when you visit our website, place an order, subscribe to our newsletter, or interact with our customer support. The types of information we may collect include:

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- Contact information (such as name, email address, phone number, and shipping address)

- Payment information (such as credit card details)

- Demographic information (such as age, gender, and preferences)

- Information about your interactions with our website (such as browsing history, IP address, and device information)

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2. Use of Information:

We use the collected information for various purposes, including but not limited to:

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- Processing and fulfilling your orders

- Communicating with you about your orders, products, and promotions

- Providing customer support and responding to inquiries

- Improving our website, products, and services

- Sending you marketing communications, newsletters, and updates (with your consent)

- Conducting market research and analyzing customer preferences

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3. Data Security:

We take appropriate measures to protect the security of your personal information. We implement reasonable security practices and procedures to prevent unauthorized access, disclosure, alteration, or destruction of your information. We comply with applicable data protection laws and regulations in India.

 

4. Sharing of Information:

We may share your personal information with trusted third parties who assist us in operating our website, conducting business, or providing services to you. These third parties are obligated to maintain the confidentiality of your information and are prohibited from using it for any other purpose.

 

We may also disclose your information if required by law or in response to a valid legal request, such as a court order or government investigation.

 

5. Cookies and Tracking Technologies:

We use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our website. This information helps us analyze trends, administer the site, track users' movements, and gather demographic information. You can control the use of cookies through your browser settings, but please note that disabling cookies may affect certain features and functionality of our website.

 

6. Third-Party Links:

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of those websites before providing any personal information.

 

7. Children's Privacy:

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child, please contact us immediately, and we will take appropriate steps to remove the information from our records.

 

8. Changes to the Privacy Policy:

We reserve the right to modify or update this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

 

9.  International Data Transfers:

As part of our operations, we may transfer your personal information to other countries outside of India. These countries may have different data protection laws than India. By using our website and providing us with your personal information, you consent to the transfer of your information to these countries for the purposes outlined in this Privacy Policy.

 

10. Your Rights:

Under the applicable data protection laws in India, you have certain rights regarding your personal information. These rights may include the right to:

 

- Access and obtain a copy of your personal information

- Update or correct your personal information

- Delete your personal information

- Restrict or object to the processing of your personal information

- Withdraw your consent for the processing of your personal information

- Receive your personal information in a structured, commonly used, and machine-readable format

 

To exercise any of these rights or if you have any concerns about the processing of your personal information, please contact us using the contact information provided in Section 9.

 

11. Marketing Communications:

If you have provided your consent, we may send you marketing communications, newsletters, and updates about our products and promotions. You can opt-out of receiving these communications at any time by following the unsubscribe instructions provided in the email or by contacting us using the contact information provided in Section 9.

 

12. Governing Law and Dispute Resolution:

This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising under or in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the courts located in India.

 

13. Severability:

If any provision of this Privacy Policy is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

 

14. Entire Agreement:

This Privacy Policy constitutes the entire agreement between you and Aurganic Foods regarding the collection, use, and disclosure of your personal information through our website.

 

15. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at aurganicfoods@gmail.com.

 

Last updated: 22/08/2023

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By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.